Some of Our Issues With Apple – Redux

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Officially, Gadget Wisdom is not a pro-Apple organization. We admire many of their products, some of us even own them, but it is the issues that keep us from going out and embracing the Apple lifestyle, the fatal flaws for us. We like to bring the issue up every so often. Tonight, we were watching a documentary called MacHeads on Hulu and thought we’d justify ourselves again.

To be fair, we parted ways with Microsoft, except for rare occasions, as well. Many of those reasons are similar. It is an unpopular view to reject these companies in favor of…well, in our case, Linux.

It began many years ago, with the Macintosh Performa. We spent many an hour with a Performa. One time, as was apparently common on this system, the CMOS battery failed. Replacing it could only be done by an Authorized Repair Shop. It was a battery, not a hard drive. So, after several failed attempts, we did replace that battery, voiding our support, and…the thing never fit back together right after that. And after a while, we just let the computer think it was 1969.

But that was years ago. The Performa is generally considered one of Apple’s bigger mistakes. Apple computers have come a long way. They run OS X now, which is a UNIX-based system. They have some user replaceable hardware, which was an issue we always had with them. There is a lot more openness in many areas.

But Apple is a company committed to maintaining its control. It released the iPod, and the features of the iPod were so unique at the time that it was a game changer. Same with the iPhone. But other companies are producing good products too.

Apple’s attitude is epitomized in their ad campaign. In it, John Hodgman plays the older, somewhat goofy PC, versus Justin Long‘s hip younger Apple. We have no problem poking fun at the competition, in moderation, but we’ve never liked the tones. Meanwhile, adoption costs for Macintosh products are significantly more than those of the PC. One could say this is because quality comes with a price.

Which brings us back to the iPhone. The iPhone, a great network-connected handheld device with millions of apps in its app store. Here, we praise Apple for its openness. Anyone can submit an app…if you pay for the development kit and have the equipment to develop it on. So, Apple is making some money there. But, from all reports, what the iPhone is less than satisfactory at is actually being a phone. Some of that may be attributed to the AT&T network though. A problem with the Apple app store is the long approval process, even for updates. Check back with us when we try a Droid(we’re Verizon people). Apple, like many companies, wants to control what we do with their products once they’ve left the Apple Store. The Android OS for mobile phones offers an open platform.

Same thing with the iPod, which ties you to iTunes, which allows more Apple control of your lifestyle. Of course, we’re willing to hand parts of our lives over to Google, so we suppose we shouldn’t talk.

Fed up with the inefficiency of Windows, and the problems there, we, like many Mac Users, left that environment. We went to Linux. Linux, in our opinion, is the operating system for the DIYer. It has its problems, but if you are pissed off at how something works, you have the right to change it yourself. Edit the code, write your own. Conversely, it gives you very little standing if you want to complain. We could have gone to Mac. Some of our correspondents did.

Not long ago, we tried to get someone who would write us a review of their new iPod Touch. The Touch, which is essentially the iPhone minus the phone part(which may be an improvement), as a wi-fi enabled device is something you can advocate giving for people who don’t need the phone functionality, but want a pocket internet device. We’re hoping someone tries this with the Android OS, if they haven’t already. So far, no such review has been submitted to us, however.

So, what it amounts to is a choice. We admire much of Apple’s innovation, but we think it comes at too high a price. Not financially, but when factoring in the restrictions that chafe at our desire for freedom. That is our opinion. What’s yours?

New iPod Shuffle locks out Unapproved Accessories

A stack of the iPods I now own... included are...
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The new iPod Shuffle, to many people’s frustrations, moves the controls off of the unit onto the headphones. Most found this means that non-Apple headphones will require a special dongle that includes the new three-button controller. As Engadget put it, “if you want to use your own cans[headphones]: assuming the adapter will cost between $20 and $30 like most other Apple accessories, you’re looking at minimum $100 outlay for the new shuffle, and at that point you might as well pick up a $150 iPod nano.

Now, this new Shuffle uses a specialt chip to lock out aftermarket accessories that aren’t authorized by Apple. This chip can’t legally be reverse-engineered, and thus Apple now controls the headphone and adaptor market for the Shuffle, because you have to have the chip in order to produce an accessory with the necessary control buttons.

Thus, Apple, which already has a serious command of the music player market share, has ensured they will control and tax every part of the iPod purchase, headphones, chargers, music…and will force users to repurchase things they already own, ie headphones, to be compatible.

Crunchgear, which has a picture of the DRM chip, points out that Apple has a long history of creating “authenticated” hardware and this definitely could be a situation where Apple is adding lock-in controls to their hardware if not actual DRM. It is one of our pet peeves with Apple dating back years. Their attempt to control the process at every level, giving little or no freedom to the user. They’d relaxed somewhat, but now this philosophy is back.

We’re told that Apple offered to sell developers the chip for $1 in a bundle with a $2 microphone, costs which are then multiplied and passed on to consumers. There are also authentication chips inside the new Apple Earphones with Remote and Mic, and the In-Ear Headphones with Remote and Mic. It is not technically a DRM chip, as many said, it is merely a controller that sends signals in a proprietary format. But they could have easily put that in the device instead of the headphones, if they wished.

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Happy Birthday Macintosh

Macintosh Classic
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[youtube OYecfV3ubP8 1984 Mac Launch Commercial]

To those who know us, our issues with Apple and the Macintosh have remained constant throughout the years. Last week, the original Apple Macintosh turned 25, and we felt it worthy of note.

Many years ago, we had an old Mac Performa, which demonstrated our issues with the early Macs. The CMOS battery failed…a seemingly easy problem. But the people at Apple expected us to send this in to them for servicing for an insane amount, whereas on a PC this is a five minute job and has been since early on.

Apple made a lot of good decisions since the early days. They rebuilt their revolutionary GUI on a UNIX base, allowing a vast library of open-source UNIX software to be ported to the Apple. On the hardware side, they embraced USB based peripherals and other innovations, meaning that one no longer had to get hardware made by Apple to support their Apple systems.

Playing with a more recent Mac, we can see the potential advantages, and it is certainly a viable alternative to Windows. However, we are still concerned about the closed manner in which Apple conducts business. Either way, the Mac has a lot of viable options to enjoy for users. So, to another 25 years, and new innovations.

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